Privacy Policy
Last Updated: 26 July 2026
At Copesetics Marketing Services (Pty) Ltd. (“Copesetics”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable privacy laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, and services, including the Copesetics Marketing System.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you contact us, request information, book a consultation, or become a client, we may collect:
Full name
Company name
Email address
Telephone number
Billing information
Business information
Marketing objectives
Communication preferences
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral websites
Cookies and analytics data
Marketing Data
As part of delivering the Copesetics Marketing System, we may process information from platforms including:
Google Ads
Google Analytics
Meta Ads
Google Business Profile
CRM systems
Email marketing platforms
We only access this information with your authorisation or where required to deliver our services.
2. How We Use Your Information
We use your information to:
Deliver the Copesetics Marketing System
Provide marketing, software, automation, and analytics services
Respond to enquiries
Schedule meetings
Process payments
Improve our website and services
Produce reports and insights
Provide customer support
Communicate service updates
Comply with legal obligations
3. Cookies
Our website uses cookies and similar technologies to:
Remember your preferences
Improve website performance
Measure visitor activity
Understand website usage
Improve user experience
Support marketing and advertising campaigns
You may disable cookies through your browser settings, although some features of our website may not function correctly.
4. Analytics
We use trusted analytics and performance tools, which may include:
Google Analytics
Google Tag Manager
Meta Pixel
Microsoft Clarity
Other analytics platforms where appropriate
These tools help us understand how visitors interact with our website and improve our services.
5. Marketing Communications
If you provide your contact information, we may send:
Service updates
Educational content
Marketing insights
Company announcements
Promotional offers
You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
6. Third-Party Service Providers
To deliver our services, we may use trusted third-party providers, including:
Meta
Microsoft
Paystack
Calendly
Zapier
OpenAI
Cloud hosting providers
Email service providers
These providers only receive the information necessary to perform services on our behalf.
7. Data Security
We implement reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss, or misuse.
While we take appropriate precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Client Data
All client information, business data, advertising accounts, analytics, documents, and marketing assets are treated as confidential.
We access and use client information only to provide the agreed services.
9. Data Retention
We retain personal information only for as long as necessary to:
Deliver our services
Comply with legal and regulatory obligations
Resolve disputes
Maintain business records
When personal information is no longer required, it is securely deleted or anonymised where reasonably possible.
10. Your Rights
Subject to applicable law, you may request to:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Withdraw your consent where applicable
Restrict or object to certain processing activities
Request a copy of your personal information
Requests may be submitted using the contact details below.
11. International Processing
Some of our service providers may process personal information outside South Africa.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
12. Children’s Privacy
The Copesetics Marketing System is intended for businesses and individuals aged 18 years or older.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page together with the updated “Last Updated” date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
Copesetics Marketing Services (Pty) Ltd.
Address
483 Leyds Street
Pretoria, South Africa
Telephone
+27 81 240 0212