Refund Policy

Last Updated: 26 July 2026

At Copesetics Marketing Services (Pty) Ltd., we are committed to providing professional, high-quality marketing, software, automation, and consulting services through the Copesetics Marketing System.

No Refunds

All payments made for the Copesetics Marketing System are final and non-refundable.

Because our services involve the immediate allocation of professional time, expertise, strategy, software development, campaign management, and other ongoing business resources, we do not offer refunds for:

Monthly service fees

Partial months of service

Early cancellation

Unused services

Changes in business circumstances

Dissatisfaction with business or marketing outcomes

Delays caused by the client

Client decisions to discontinue the service

Cancellation

You may cancel your subscription at any time by providing written notice.

If you cancel during a billing month, the full monthly fee for that month remains payable. Your services will continue until the end of the paid billing period, after which no further monthly fees will be charged unless you choose to continue.

Exceptional Circumstances

Refunds will only be considered where required by applicable law.

Nothing in this Refund Policy limits any rights you may have under the Consumer Protection Act, 2008, or any other applicable South African legislation.

Contact Us

If you have any questions regarding this Refund Policy, please contact us.

Copesetics Marketing Services (Pty) Ltd.

Address
483 Leyds Street
Pretoria, South Africa

Telephone
+27 81 240 0212

Email
marketing@copesetics.com

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